Services & Investment
Pricing, the way
we work.
Pick exactly what you need, or let us build a plan around your store. Every engagement is tailored — bundled plans always carry savings, because when we go deeper, everyone wins.
All pricing is starting at. Final investment is confirmed in your proposal based on store size, complexity, and selected services. Travel, lodging, and reasonable on-site expenses are billed separately at cost and confirmed in writing before any travel is booked.
How healthy is
your store, really?
Seven questions. Three minutes. A clear picture of where your store stands and where the real opportunities are.
No email required to start. We will ask at the end if you want your full report.
Almost done
Where should we send
your full report?
Enter your info and we will send your complete store health breakdown directly to your inbox.
How we work
We assess. We automate.
Then we help you scale.
A system, not a sales pitch. Every engagement moves through the same three stages — so nothing gets built before it's understood.
We assess
We start with a full diagnostic — sales, operations, staff, inventory, vendors, and technology. Nothing is touched until we understand how your store actually runs.
Diagnostic · R&D week · written action plan
We automate
We build the systems your store has been running on memory — follow-up, repair pipelines, custom-order tracking, and AI workflows that draft and wait for your review. Never auto-sent.
SOPs · AI agents · workflow automation
We help you scale
With the foundation in place, your team trains on it, owns it, and grows. We set 30-day goals, leave the accountability kit behind, and check back in.
Training · accountability · follow-up coaching
AI Systems & Workflow Automation
The systems your store needs to stop running on memory and start running on automation.
A full review of your current technology stack to identify where AI automation can save time, improve follow-up, and systematize operations. Delivered as a prioritized implementation roadmap before any build begins.
- Technology and systems audit
- Automation opportunity mapping
- Prioritized implementation roadmap
- Vendor and platform recommendations
Per assessment. Credited toward implementation if you move forward with a build.
Custom AI agents and automated workflows built for your store — customer follow-up, repair pipeline, custom order tracking, appointment reminders, lead capture, review requests, and more.
- Custom agents built to your workflows
- Draft-and-review — never auto-sends
- Connected to your store's data spine
- Training and documentation included
Quoted after the AI Systems Assessment, based on number of agents and complexity.
Assessment & Strategy
Where every engagement begins — understanding your store before touching anything.
A full week of research, review, and diagnostic work completed before any on-site services begin. The foundation every multi-day engagement is built on.
- Pre-engagement questionnaire review
- Existing systems and SOP audit
- Staff structure and training gap analysis
- Custom engagement plan delivered in writing
- Vendor and inventory preliminary review
Per engagement. Required before all multi-day on-site engagements. Credited toward full engagement when bundled.
A comprehensive assessment of where your store stands across sales, operations, staff, inventory, vendors, marketing, and technology — delivered as a written report with a clear action plan.
- Full store diagnostic assessment
- Written report with scored categories
- Prioritized recommendations
- 30-minute debrief call included
Remote. $2,500 on-site. Can be completed remotely or as part of an on-site visit.
Sales Training & Floor Coaching
The whole process — from the greeting to the close to the follow-up.
Five days on-site covering the complete sales process: custom consultation, objection handling, closing, and follow-up systems — with daily floor observation and role-play.
- 5 days on-site training and floor coaching
- Individual and group sessions
- Live floor observation and real-time coaching
- Custom consultation and close training
- End-of-week performance review per rep
- 30-day SMART goals set before departure
- Full accountability kit leave-behind
Up to 3 staff members. R&D week required. Additional staff: see add-ons.
A focused three-day engagement for smaller teams or stores needing targeted work on closing, custom consultation, or objection handling. More targeted, less comprehensive than the full week.
- 3 days on-site focused training
- Up to 2 focus areas selected in advance
- Floor observation and real-time coaching
- Performance notes per rep
Up to 3 staff members. R&D week recommended. Additional staff: see add-ons.
Layer onto any training engagement.
- Additional staff member — individual coaching, floor observation, end-of-week review · $150 per person / per day
- SOP development — custom systems built alongside training · assessed during R&D week
- Custom consultation training module — half-day on bridal & custom · $500 per half-day
- 30-day follow-up coaching call — 60-minute progress review · $350 per call
Priced individually. Added to any base engagement.
Inventory & Vendor Consulting
What you carry, who you buy from, and how to make both work harder for you.
Marisanne accompanies you to a trade show or buying market — JCK, Couture, regional shows — advising on inventory selection, vendor meetings, and buying strategy. Advisory only; final decisions remain yours.
- Pre-market buying strategy session
- On-site advisory during market days
- Vendor meeting facilitation
- Post-market debrief and inventory recommendations
Per market day. Travel and show expenses billed separately at cost.
A remote review of current inventory performance, gaps, and opportunities — what's selling, what's sitting, and what should be added or cut. Delivered as a written advisory report.
- Inventory performance review
- Gap and opportunity analysis
- Written advisory report with recommendations
- 60-minute debrief call included
Per hour. Most reviews take 3-6 hours depending on inventory size.
Direct introduction to MA Luxury's vetted vendor network — loose diamonds, finished goods, custom design partners, and more. Clients introduced through MA Luxury receive preferred pricing not available to independent accounts.
- Curated vendor match based on your store's needs
- Warm introduction with full context provided
- Preferred pricing arranged on your behalf
- Vendor referral disclosure included
Vendor introductions are complimentary. MA Luxury is compensated by the vendor through a disclosed referral arrangement.
Store Design & Buildout
From a full ground-up build to rearranging the floor for better flow.
Ground-up store design and build project management — floor plan, showcase layout, traffic flow, lighting, fixtures, vendor sourcing, and coordination across the project timeline.
- Floor plan and layout design
- Showcase and display fixture selection
- Vendor sourcing and introductions (fixtures, display, lighting)
- Traffic flow and customer experience planning
- Multiple site visits across project timeline
- Project management and vendor coordination
Scoped per project. Final pricing based on scope, size, and timeline. Quoted after initial consultation.
One to two days on-site improving traffic flow, showcase organization, and product placement — a reset without a renovation.
- Traffic flow and layout assessment
- Showcase reorganization and product placement
- Written recommendations for longer-term improvements
Per day on-site. 1-2 days depending on store size.
Bundled Engagements
Combining services? Everyone wins.
Bundled plans start at 10% savings and increase with scope. Every plan is tailored to your store — ask about your custom proposal.
See bundled packages